FAQs

Yes – every PrivacyPros phone comes with multiple secure, privacy-focused web browsers pre-installed to give you strong protection against tracking, fingerprinting, and online threats.

These browsers significantly reduce data collection compared to mainstream options like Chrome or standard Firefox

Pre-Installed Secure Browsers

  • Vanadium – GrapheneOS’s own hardened, Chromium-based browser. It includes advanced security features such as site isolation, strong sandboxing, memory tagging, and no telemetry. It receives frequent security updates and is ideal for everyday robust protection.
  • Brave – Excellent ad-free browsing with built-in tracker and ad blocking. It supports encrypted sync across devices (we include setup guides in the User Manuals) and offers Tor tabs for extra-private sessions.
  • Tor – Enables truly anonymous browsing through onion routing. Recent improvements include better Android integration, enhanced tab security, and more stable compatibility with VPN + Tor setups for layered privacy.

Why These Browsers Matter

Unlike Chrome, which sends significant telemetry back to Google, or standard Firefox, which includes telemetry and lacks GrapheneOS-specific hardening, our selected browsers minimise tracking at the source while maintaining excellent usability and performance.

We also provide clear guides in the User Manuals for configuring and syncing your Privacy Phone browsers with desktop browsers (such as on your PC) so you can extend strong privacy protection across all your devices.

Bottom Line

With these browsers pre-installed and configured, you get private, tracker-resistant browsing out of the box – without needing to install or configure anything yourself.

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Yes – every PrivacyPros phone comes with Proton apps pre-installed. We have partnered with Proton to bundle their independently audited, zero-access, no-logs privacy ecosystem for seamless Swiss-level privacy and security.

Proton is trusted by over 100 million users worldwide and works excellently with GrapheneOS’s sandboxing for extra isolation and protection.

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Proton – Essential Privacy Phone

The Essential tier includes the Proton Free plan with these core privacy tools:

  • Encrypted Mail – 1 address, 1 GB storage, up to 150 messages per day.
  • VPN – Unlimited data at medium speeds, 1 device, servers in 3 countries (US, Netherlands, Japan), with NetShield ad and malware blocking.
  • Additional Tools – 5 GB Drive storage, Calendar, Pass (password manager), and Wallet – all end-to-end encrypted, ad-free, and with a strict no-logs policy.

Proton – Pro Bundle Privacy Phone

The Pro Bundle includes a full 1-year Proton Unlimited subscription (approximately $200 value) with premium features:

  • Unlimited Mail – 500 GB storage, unlimited messages, up to 15 addresses/domains/aliases, and Proton Scribe (AI writing assistant that works on-device or via secure no-logs servers).
  • High-Speed & Advanced VPN – Unlimited data at up to 10 Gbps, support for 10 devices, servers in 127+ countries (including Australia), Secure Core servers, Tor integration, custom DNS, split tunnelling, and streaming support.
  • Advanced Protection – Proton Sentinel (AI + human threat detection and dark web monitoring).
  • Additional Tools – 500 GB Drive, advanced Calendar, Pass, and Wallet features, plus priority support.

See Proton website for full details.

Why Proton Integration Matters

Proton’s ecosystem provides a complete suite of privacy tools (email, VPN, storage, calendar, password manager) that work seamlessly together. By pre-installing and configuring these apps, we give you a powerful, ready-to-use privacy layer on top of GrapheneOS – with no extra setup required on your part.

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PrivacyPros phones offer powerful isolation features powered by GrapheneOS. These create strong separation between apps, data, and accounts – significantly reducing the risk of cross-app data leaks or tracking.

You can compartmentalise work, personal use, banking, social media, or sensitive tasks as if you had multiple secure phones in one device.

User Profiles (main Isolation feature)

User Profiles use GrapheneOS’s enhanced multi-user system to create fully isolated “digital rooms” on your phone. Each profile has its own separate apps, data, and encryption keys.

This provides much stronger compartmentalisation than standard Android.

  • Switching is seamless – Change between profiles in seconds without rebooting.
  • Ideal for – Separating work from personal life, isolating banking apps, keeping family access separate, or running high-risk apps safely.

Essential Privacy Phone:

  • Configured with 1 profile (Owner profile) + the ability to create additional Private Spaces.

Pro Bundle Privacy Phone:

  • Comes with 3 pre-configured profiles (expandable up to 32 total) for advanced isolation:
    • Owner profile – Admin hub for system controls, app management, and pushing apps to other profiles.
    • Daily profile – Balanced profile for everyday apps and activities.
    • Ghost profile – High-anonymity profile for sensitive tasks, with extra tools for tracker detection and private communication.
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Private Spaces (hidden Isolation feature)

Private Spaces creates a hidden, isolated area inside an existing profile. It is secured by its own separate PIN or biometrics.

  • Apps inside a Private Space are fully sandboxed from the main profile.
  • Each space has its own encryption.
  • Perfect for extra-sensitive apps or tasks without needing a full separate profile.
  • Note: It shares some resources (like the clipboard) with the main profile for better usability.

Our User Manuals include clear, step-by-step instructions for setting up and using both Profiles and Private Spaces securely.

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Additional Isolation Features

We also configure and document these helpful GrapheneOS isolation tools:

  • Storage Scopes – Limits apps to specific folders instead of giving broad storage access.
  • Contact Scopes – Allows apps to access only selected contacts instead of your full address book.

These features give you fine-grained control over what each app can see and access.

Why Isolation Matters

Strong isolation is one of the biggest advantages of our Privacy Phones.

It helps protect your data even if one app or profile is compromised, and makes it much harder for trackers or malware to access everything on your device.

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Our Privacy Phones are unlocked, global-ready de-Googled devices running GrapheneOS. They work seamlessly with Australian carriers and support international travel.

You can simply insert a physical SIM or activate an eSIM – no Google involvement required for activation, keeping your privacy intact from the start.

Do You Support Dual SIM or eSIM?

Yes – All our devices support dual SIM functionality:

  • One physical nano-SIM slot
  • One eSIM

This is perfect for separating work and personal lines, using local SIMs while travelling, or maintaining backup connectivity – without needing a second phone.

eSIM activation is completely Google-free: simply download your carrier’s profile via QR code or app and activate in Settings. Our User Manuals provide clear step-by-step instructions.

Pro Tip: Use isolated profiles or Private Spaces to further separate SIMs for maximum privacy.

Do the Phones Work on All Australian Networks?

Yes – PrivacyPros phones are fully compatible with:

  • Major carriers: Telstra, Optus, Vodafone
  • MVNOs: Boost, Amaysim, Kogan, ALDI Mobile, and more

They support seamless 4G/5G coverage with no carrier locks or restrictions. We have tested extensively, so you can switch carriers anytime without issues.

Do the Phones Work Internationally?

Mostly yes – excellent global compatibility.

Our devices support 4G/5G bands in over 190 countries. However:

  • Some US-sourced models have limited mmWave 5G support (e.g., n258/260/261 for ultra-fast networks in the US or Japan).
  • Japan may require specific bands (e.g., n79) in rare cases.

Preloaded tools like Proton VPN or Orbot (Tor) help bypass geo-blocks and censorship while travelling – for example, accessing Australian services abroad without logs.

Can I Disable 5G?

We recommend and default to LTE-only (4G) mode in our configuration standards for several reasons:

  • Reduces attack surface (fewer vulnerabilities in 5G code)
  • Improves battery life
  • Enhances privacy (less exposure to certain tracking methods)

You can easily toggle back to 5G whenever needed.

Can I Use Android Auto?

Yes – Our devices are compatible with Android Auto. Install it via sandboxed Google Play (instructions in our User Manuals) for isolated, minimal-tracking use.

You can connect wired or wirelessly to your car for navigation, calls, and media. Pairing with Proton VPN adds an extra layer of privacy for routes and data.

Tested on major vehicles – if any issues arise, enable compatibility mode in Settings.

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PrivacyPros phones include powerful Kill Switches that let you instantly disable key hardware components for strong, immediate protection against tracking and surveillance.

These controls go far beyond standard Android permissions by using kernel-level enforcement, giving you reliable, low-level control that apps cannot easily bypass.

What Can You Disable with Kill Switches?

You can quickly turn off any of the following with one tap:

  • Camera
  • Microphone
  • Location / GPS
  • Sensors (including gyro, accelerometer, and motion tracking)
  • Network connections (Wi-Fi, mobile data, Bluetooth)
  • USB port

This gives you instant, granular control – for example, completely disabling the microphone and camera during sensitive meetings, or cutting all network and sensor access when maximum privacy is needed.

Why These Kill Switches Are Superior

Unlike stock Android, where permissions can often be bypassed or reset by apps, PrivacyPros Kill Switches are enforced at the kernel level on GrapheneOS. This makes them significantly more reliable and resistant to tampering or exploits.

Many of these controls are pre-configured for quick access in the notification shade or quick settings, so you can activate them in seconds without digging through menus.

When to Use Kill Switches

Kill Switches are especially useful for:

  • Journalists, activists, or professionals handling sensitive information
  • Travel or high-risk environments
  • Preventing any possibility of remote activation of camera, mic, or location
  • Creating temporary “air-gapped” modes on demand

They work alongside GrapheneOS profiles and Private Spaces to give you multiple layers of protection.

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Yes – PrivacyPros phones include strong built-in defences against Bluetooth Low Energy (BLE) trackers (such as AirTags and Tiles) and rogue WiFi hotspots.

These features go far beyond what stock Android or iOS typically offer, thanks to GrapheneOS’s kernel-level controls and our pre-loaded privacy tools.

How Privacy Phones Protect Against Trackers

Devices like AirTags and Tiles use BLE for proximity tracking (typically within 10–50 metres). Rogue WiFi hotspots can be used for man-in-the-middle attacks or location fingerprinting.

Our de-Googled Privacy Phones counter these threats with:

  • Kernel-level blocks and advanced sensor controls
  • Pre-loaded detection and blocking tools (especially powerful in the Pro Bundle’s Ghost profile)
  • One-tap quick settings to disable Bluetooth, WiFi, and sensors instantly.

Advanced Tracker Protection in the Pro Bundle (Ghost Profile)

The Pro Bundle includes enhanced scanning and protection features designed for high-privacy and high-risk scenarios (such as stalking, surveillance, protests, or travel):

  • Geofencing – Create custom BLE-based virtual fences (~50m radius) that send alerts when trackers enter or exit zones (e.g. home or car perimeter). Fully customisable and tamper-resistant with low false alarms.
  • BLE Scanning & Blocking – Background scanning detects trackers (AirTags, Tiles, Find My devices). Automatically alerts you, plays sounds to help locate them, blocks signals, and logs history for pattern analysis. Real-world example: Get pinged if a stalker’s tag is following you.
  • WiFi Signal Analysis – Detect rogue or suspicious hotspots by revealing hidden SSIDs, signal strengths, and anomalies. Evade location fingerprinting through smart channel optimisation.
  • Full Integration & Quick Controls – One-tap kills for Bluetooth, WiFi, and sensors in Quick Settings. Works together with per-connection MAC randomisation, network kill switches, and Proton VPN for layered anonymity.
  • Off-Grid & High-Risk Extras – Verified Boot tamper alerts, included Faraday bag (blocks all radio signals), and signal logs for forensic review – ideal for high-risk situations.

Why This Matters

Modern tracking devices and rogue networks are increasingly used for surveillance. Our Privacy Phones give you practical, easy-to-use tools to detect, block, and respond to these threats – without needing technical expertise.

If you know… you know.

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Complete avoidance of mobile network tracking is not possible while the phone is connected to a cellular network. Australian carriers (Telstra, Optus, Vodafone, etc.) track location via cell tower triangulation using IMSI/IMEI identifiers. Accuracy can range from 50–5000 metres depending on network density, and Australian law requires metadata retention for 2 years.

However, our Privacy Phones significantly reduce your overall tracking footprint and give you powerful tools to minimise exposure.

What PrivacyPros Phones do to reduce tracking

Our de-Googled phones remove Google telemetry and carrier bloatware. While we cannot eliminate carrier-level tracking entirely without disconnecting from cellular, we provide multiple layers of protection and practical workarounds.

Recommended Approach:

Use WiFi and VoIP calling whenever possible instead of cellular data and calls. This greatly reduces traceability through the mobile network.

At PrivacyPros, we also offer Off-grid communication solutions that work when the towers fail for digital resilience.

Pre-Configured Defences Against Network Tracking:

Every Privacy Phone comes with these powerful, easy-to-use protections:

DefenceDescriptionAvailability
Airplane ModeOne-tap disables all radios. Re-enable WiFi/Bluetooth for data and calls.All phones
LTE-Only (4G) ModeLimits connection to more secure 4G/VoLTE. Blocks vulnerabilities in 2G/3G/5G (e.g. IMSI catchers) and saves battery.All phones (default in our standards)
Network Kill SwitchBlocks apps from accessing the internet (even locally). Global or per-app control.All phones
Proton VPN Always-OnMasks your IP address on cellular. Free tier includes ad/malware blocking. Pro Bundle adds multi-hop + Tor support.All phones (enhanced in Pro)
MAC RandomisationRotates your WiFi and Bluetooth identifiers with every connection to evade tracking.All phones
BLE/Tracker ToolsAdvanced detection and blocking of Bluetooth trackers (especially powerful in Ghost profile).Pro Bundle
Power Off + Faraday Bag (Pro)Complete radio frequency isolation. Includes Verified Boot tamper detection. Free Faraday bag included with Pro Bundles.Pro Bundle (Premium Faraday Bag included with all Pro phones)

Bottom Line

While you cannot completely hide from your mobile carrier while using cellular service, PrivacyPros phones give you excellent tools to dramatically reduce your exposure and maintain strong privacy in most scenarios – especially when combined with WiFi/VoIP usage and the Pro Bundle’s advanced features.

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Yes – PrivacyPros de-googled Privacy Phones support robust, local-first integration with many smart home devices while avoiding the cloud-based tracking and vulnerabilities of Google Home or Apple HomeKit.

You can securely control lights, cameras, locks, thermostats, and more using privacy-respecting apps like Home Assistant Companion or openHAB, with all data staying isolated and on your local network.

How Secure Smart Home Integration Works:

  • Local-First Apps: We prioritise apps that run entirely on your local network with no mandatory cloud uploads.
    • Home Assistant Companion supports full sensors, automations, and voice control. 2025 updates include AI-driven predictive routines that work without external servers.
    • openHAB offers powerful custom rules and integrations, ideal for complex setups and users who want to avoid vendor lock-in.
  • Easy Setup: Install apps via our pre-configured privacy-focused stores (such as F-Droid). Connect to your local hub (e.g. Raspberry Pi running Home Assistant) over Wi-Fi and enable local discovery. For voice control, use Home Assistant’s built-in offline Assist feature. Our User Manuals include guidance on isolating IoT apps using profiles.
  • Broad Compatibility: Works with Zigbee/Z-Wave (via compatible hubs), Matter/Thread (local-only), and Bluetooth devices. If any app requires Google Play Services (rare for these platforms), it can be sandboxed with minimal tracking.

GrapheneOS security features for Smart Home use

GrapheneOS provides significant security advantages for IoT integrations compared to stock Android:

  • Network Controls – One-tap toggle blocks all app network access (including localhost), keeping IoT traffic strictly local. Per-profile VPN and Wi-Fi settings add extra layers of control.
  • Bluetooth Controls – Disable Bluetooth after a timeout or globally to prevent proximity-based attacks from smart locks and sensors.
  • Sensor Toggles – Zero out data from accelerometers and gyroscopes to stop motion detectors and other devices from inferring your activity.
  • Profile Isolation – Run smart home apps in dedicated profiles (up to 32 on Pro Bundles). For example, keep sensitive cameras in the Ghost profile to prevent cross-app data sharing or exploits.
  • Additional Protections – MAC address randomisation hides your phone on the network, USB controls block physical attacks, and auto-reboot clears cached IoT data.
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Why This Approach Is Better

This local-first, highly controllable setup gives you the convenience of smart home automation while significantly reducing the privacy and security risks associated with mainstream cloud ecosystems.

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Yes – our de-googled Privacy Phones are designed with sustainability in mind. We prioritise extending device lifespan and minimising e-waste through high-quality hardware and long-term software support.

Sustainability Features of Our Privacy Phones

  • Extended Device Lifespan – GrapheneOS works with Google’s industry-leading 7-year security update policy. This long-term support keeps your phone secure and functional for many years, dramatically reducing the need to replace devices and helping keep phones out of landfills.
  • Eco-Friendly Packaging – All packaging is 100% plastic-free, significantly reducing environmental impact from production through to delivery and disposal.
  • High Recycled Content -The latest Pixel 10 series (which we use) sets a new benchmark with 32% recycled materials by weight – the highest for any Pixel to date. This includes:
    • 100% recycled aluminium in the enclosures
    • 100% recycled rare earth elements in magnets and haptics
    • 100% recycled cobalt in the batteries.

Why Longevity Matters for the Environment

By combining premium hardware with extended software support and our expert configuration, we help users get more years of reliable use from each phone.

This approach is one of the most effective ways to reduce the environmental footprint of smartphones.

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Not yet – we are currently focused on serving Australian communities.

However, we have plans to begin exporting overseas in 2026.

If you’re located outside Australia and would like to purchase a Privacy Phone, please Contact Us. We can provide a custom quotation that includes international insured courier shipping to your country.

We’re happy to discuss options for international customers and will update our website with full export details once they become available in 2026.

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Yes – but our model is built around self-reliance and digital resilience rather than ongoing one-on-one support.

Unlike many transaction-focused sellers, we are genuinely invested in your long-term privacy journey. That’s why we provide high-quality resources designed to help you succeed independently.

What Support Is Included

Every Privacy Phone comes with comprehensive resources that go far beyond basic instructions:

  • Detailed custom User Manuals with a full overview of every pre-installed app
  • Curated learning resources and video tutorial links
  • Alternative app recommendations to help you avoid frustration
  • A 20-minute support call included with every Pro Bundle purchase

These resources are designed to give you everything you need to get the most out of your phone without relying on constant external help.

Ongoing or Advanced Support

Because we are a small, mission-driven team focused on keeping prices as accessible as possible, we do not offer unlimited one-on-one support after purchase.

For more personalised help with advanced configurations or ongoing privacy strategy, we offer dedicated consultation services.

For everything else, the following resources are the fastest and most effective:

Our Philosophy

We believe the best long-term privacy comes from empowering users with knowledge and excellent tools – rather than creating dependency on support tickets.

Our goal is to set you up for success from day one.

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Our tool selection process for the Privacy Hub is designed to prioritise privacy, security, and anonymity while remaining practical and usable for everyday Australians.

We draw from our own experience, established privacy resources, communities, and best practices to help build digital resilience. Tools are evaluated holistically to avoid bias toward proprietary or data-harvesting options.

All tools featured in the Privacy Hub must be free (or have robust free tiers) and actively maintained. We regularly update our recommendations based on new audits, community feedback, and emerging threats.

Our Vetting Standards

  • Open-Source Preference: We strongly prefer open-source tools for transparency, community scrutiny, and verifiable code. This allows independent review and reduces the risk of hidden backdoors. Closed-source exceptions are rare and clearly noted.
  • Security and Independent Audits: Tools should demonstrate strong security through regular third-party audits by reputable firms, end-to-end encryption (E2EE) where applicable, and hardening against common threats such as tracking, fingerprinting, and data breaches.
  • Minimal Data Collection and Strong Policies: Tools must minimise unnecessary data logging, tracking, or sharing with third parties. They should follow principles of data minimisation, purpose limitation, and clear user consent. We avoid tools from jurisdictions with weak privacy laws or those tied to ad-driven business models.
  • No Ads, Trackers, or Invasive Features: Tools should block or avoid ads and trackers by default, with no telemetry or unnecessary permissions.
  • Usability and Accessibility: Tools should offer user-friendly interfaces with minimal learning curves, cross-platform support (mobile and desktop), and good compatibility with common devices and operating systems. We favour options that balance strong privacy with everyday convenience.
  • Active Development and Community Support: Tools should receive regular updates (ideally within the last 6–12 months), respond quickly to vulnerabilities, and be backed by active communities (e.g. GitHub activity). We assess long-term viability, user adoption, and incident history.
  • Australian Relevance and Compliance: Tools should respect Australian privacy laws (such as the Privacy Act 1988) and consider local threats like metadata retention. We prioritise options that work well on Australian networks and avoid those that conflict with national standards.
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